Contact information

Last Updated: 6 July 2026

Thank you for visiting NordicResell. If you have any questions, need assistance, or require support regarding your order or our products, we are here to help.

How to Contact Us

The primary and fastest way to reach our support team is by email:

Email: NordicResellBusiness@gmail.com

Before Contacting Us

To ensure a quick and accurate response, please review the following before reaching out:

Read the full product description carefully, as most details are already provided there.
Review our Terms of Service, Refund Policy, and Shipping Policy for information regarding delivery, usage, and limitations.
Check your spam, junk, and promotions folders if you are missing an order or access email, as messages may be filtered by your email provider.

What to Include in Your Message

To help us assist you efficiently, please include:

Your order number (from your purchase confirmation email)
The email address used during checkout (if different from the one you are contacting us from)
A clear explanation of your issue or question
Any relevant screenshots (for example, error messages or missing access proof)

Incomplete requests may require additional time to process.

Response Time

We aim to respond to all inquiries within 24–72 hours on business days.

Response times may be longer during weekends, public holidays, or periods of high demand.

Please note that we do not offer phone support.

What We Can Assist With

We are able to help with:

Questions before purchase (product details and suitability)
Access or delivery issues (including missing emails, after spam folder checks)
Technical issues originating from our systems
General inquiries about policies or products

What We Do Not Handle

We are unable to assist with:

Refunds, cancellations, or returns (all sales are final as stated in our policies)
Issues involving third-party suppliers referenced in our materials
Business performance outcomes such as profit, sales, or success expectations
Disputes involving payment processors, marketplaces, or customs authorities