Privacy policy

Last Updated: 6 July, 2026

Welcome to NordicResell. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, purchase products, or otherwise interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use our services, we may collect the following types of information:

Personal Information You Provide

Full name
Billing and shipping addresses
Email address
Telephone number
Account login credentials
Payment information (processed securely through our payment providers)
Order history
Customer support communications

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages viewed
Time spent on our website
Shopping activity
Cookies and similar tracking technologies

2. How We Collect Information

We collect information:

Directly from you when you create an account, place an order, or contact us.
Automatically through cookies and similar technologies.
From trusted service providers that help us operate our website.
From business partners and third-party services where permitted by law.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide customer support.
Manage your account.
Improve our website and shopping experience.
Personalize product recommendations.
Process returns and refunds.
Send order confirmations and shipping updates.
Send promotional emails or offers (only where permitted).
Prevent fraud and protect our website.
Comply with legal obligations.

4. Marketing Communications

We may send promotional emails about products, discounts, and updates. You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

Even if you opt out of marketing emails, we may still contact you regarding your orders or account.

5. Sharing Your Information

We only share your personal information when necessary, including with:

Shopify to operate our online store.
Payment processors.
Shipping and delivery companies.
Customer support providers.
Analytics providers.
Marketing partners where legally permitted.
Government authorities when required by law.
Buyers or successors if our business is sold or merged.

We do not sell your personal information.

6. Shopify

Our online store is powered by Shopify. Information you provide may also be processed by Shopify to help operate, secure, and improve the services provided to our store.

For more information about Shopify's privacy practices, please refer to Shopify's Privacy Policy.

7. Cookies

We use cookies and similar technologies to:

Keep you logged in.
Remember your shopping cart.
Improve website functionality.
Analyze website traffic.
Personalize your shopping experience.
Support advertising where applicable.

You may control cookies through your browser settings, although disabling certain cookies may affect website functionality.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before providing personal information.

9. Children's Privacy

Our services are not intended for children under the legal age in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmitting information over the internet or storing data electronically is completely secure.

11. Data Retention

We retain personal information only as long as necessary to:

Complete your orders.
Maintain your account.
Meet legal and tax obligations.
Resolve disputes.
Enforce our agreements.

12. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information.
Correct inaccurate information.
Delete your personal information.
Request a copy of your data.
Object to certain processing activities.
Restrict processing.
Withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the information below.

13. International Data Transfers

Your information may be transferred and processed outside your country of residence. Where required, we use appropriate legal safeguards to protect your personal information during international transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will always display the latest revision date.